Help center

Last updated: March 26, 2026

The Help Center is your primary resource for learning how to use Kula. It includes articles that cover everything from initial setup to advanced configuration.

You can access the Help Center without leaving Kula. Use the Help & Support (?) button in the left sidebar to open articles or contact support.

Opening the Help Center

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The Help & Support (?) button is located at the bottom of the left sidebar.

To open the Help Center:

  1. Click Help & Support (?) in the left sidebar.

  2. Click Help center.

The Help Center opens in a new browser tab at support.kula.ai.

Navigating the Help Center

The Help Center home page helps you quickly find relevant information.

At the top, you will see a search bar. Below it, you will find the main article categories:

  • Getting Started: Learn how to set up and onboard your account

  • Admin Configuration: Manage workspace settings, users, and permissions

  • Foundations: Explore core features such as jobs, candidates, and pipelines

  • Integrations: Connect Kula with third-party tools

  • Troubleshooting Guide: Diagnose and resolve common issues

Below the categories, the Popular Articles section highlights frequently viewed content.

Searching for articles

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Use search to quickly find specific topics.

To search for an article:

  1. Click the search bar at the top of the Help Center.

  2. Type a keyword or phrase.

  3. Click a result to open the article.

Chatting with support

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If you cannot find the answer you need, you can contact the support team directly.

To start a chat:

  1. Click Help & Support (?) in the left sidebar.

  2. Click Chat with us.

A chat window opens where you can send your message.