Contact Analytics Overview

With Contact Analytics, you can gain a deeper understanding of your talent pool and make data-driven decisions to enhance recruitment efforts. Whether evaluating sourcing channels or optimizing contact management, this module provides key insights for effective decision-making.

Key Metrics  

• New Contacts: Track the number of new contacts added over a specified period to monitor database growth.
• Sourced: Measure contacts identified through sourcing activities to gauge the success of your sourcing strategies.
• Inbound: Analyze the number of contacts reaching out to you, reflecting the effectiveness of your branding efforts.
• Referred: Monitor contacts referred by employees or others to understand the impact of your referral programs.

Key Visualizations

• New Contact Trend by Source: A bar chart showing new contact trends over time, segmented by source, helps identify which channels contribute most to your contact pool.
  
  
  
• Contacts by Source: A pie chart displays contact distribution by source, providing a clear view of the effectiveness of various sourcing channels.
  
  
  
• Contacts by Gender Diversity: A pie chart illustrating gender distribution provides insights into the diversity of your contact pool.
  
  

Filters for Basic Analysis

You can tailor your report by using these filters:

• Source: Filter contacts by their acquisition source (job boards, referrals, etc.).
• Contact Status: View data based on contact status to track your pool effectively.
• Credited To: Analyze who is credited with the contact to assess team performance.
• Gender: Segment contacts by gender to evaluate diversity.
• Location: Filter contacts by geographic location to understand regional trends.
• Past Companies: Group contacts by previous employers to gain insights into industry backgrounds.
• Skills: View contacts based on specific skills, helping you identify qualified talent.
• Experience Buckets: Segment contacts by experience level to assess the depth of experience.
• Educational Institutions: Filter by education to understand academic backgrounds.
  

Advanced Data Analysis:

The Contacts Breakdown section allows for a deeper dive into your data using "Group By" filters:

• Source: Group contacts by their source to understand which channels are most effective.
• Credited To: Organize data by recruiter or team member for performance insights.
• Gender: Segment contacts by gender to assess diversity.
• Past Companies: Group by previous employers to explore industry trends.
• Skills: Categorize by skill sets to focus on specific competencies.
• Experience Buckets: Group by experience level to analyze experience distribution.
• Educational Institutions: Segment by educational background for academic insights.
• Location: Group contacts by location to understand regional patterns.
  
  

Further refine your analysis using "Breakdown By" filters such as:

• None: View the grouped data without additional breakdowns, providing a straightforward analysis of your selected grouping.
  
• Contact Status: Filter data based on the current status of contacts, such as active, inactive, etc., to track their progress within your recruitment pipeline.
  
• Credited To (On Contact): Break down your grouped data by the recruiter or team member responsible for the contact, offering insights into individual contributions.
  
• Gender: Analyze the grouped data by gender to further assess diversity within specific categories.
  
• Past Companies: Filter your grouped data by previous employers to explore industry-specific trends or to identify top talent sources.
  
• Skills: Break down the grouped data by specific skills to focus on particular qualifications within different contact categories.
  
• Experience Buckets: Further segment your data by experience levels, providing a nuanced view of experience distribution across different groups.
  
• Educational Institutions: Analyze grouped data by educational background, enabling a detailed examination of academic qualifications within your contact pool.
  
• Location (On Contact): Break down grouped data by location to delve deeper into regional patterns and understand geographic distributions.
  
  

These "Group By" and "Breakdown By" filters offer a powerful way to slice and dice your candidate database, allowing you to tailor your analysis to meet specific needs and objectives. By leveraging these options, you can gain deeper insights into your talent base, optimize your recruitment strategies, and make more informed decisions.

Timeframe Customizations

Customize your analysis by selecting timeframes:

• Yesterday: Analyze the most recent daily data.
• Last 7 Days: Identify short-term trends.
• Last 30 Days: Review data for medium-term patterns.
• Last 3 Months: Understand longer-term trends.
• Last 12 Months: Capture seasonal trends and annual performance.
• Custom: Select a specific timeframe to conduct targeted analyses.
  
  

Exporting & Scheduling

The Contact Analytics module offers convenient options for exporting and sharing your reports, ensuring that key stakeholders have access to the data they need.

• Download as PDF: Export reports in PDF format by clicking "More" > "Download as PDF."
• Schedule Email Reports: Automate report distribution by selecting recipients, setting frequency, and defining the delivery time.
  
  
  

These features provide you with the flexibility to efficiently distribute insights, keeping everyone in the loop with the latest contact data and trends.