How to Integrate Certn with Kula

Last updated: March 19, 2026

Kula integrates with Certn to enable fast, compliant background checks directly from your ATS — no switching tabs, no manual follow-ups. With this integration, you can initiate background check orders from a candidate's profile, track status in real time, and view the completed report inline, all within Kula.

⚡ Key Highlights

  • End-to-end Certn case creation and status tracking from Kula

  • Send background check invitations to candidates directly from their profile

  • Real-time status updates as candidates progress through the check

  • View the completed Certn report inline within Kula once ready

  • Certn report PDF is automatically saved to the candidate's Files tab

  • Full audit trail of all Certn activities logged in the Activity Feed

  • Support for region-specific Certn APIs (NA, UK/EMEA, APAC)

⚙ Step 1: Connection Setup

Requirements: You must be a Kula Admin and have an active Certn account.

Getting your Certn API key:

Before connecting in Kula, you'll need to generate an API key from your Certn dashboard:

  1. Log in to your Certn account and go to Settings > Integrations > API Keys.

  2. Click Create API key, enter a name for the key, and click Generate key.

  3. In the Save your key modal, copy the key immediately — for security reasons, it will not be visible again. If lost, you will need to generate a new one.

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Connecting Certn in Kula:

  1. Navigate to Settings > Organization Integrations > Background Checks.

  2. Locate Certn and click Enable Integration.

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  3. In the settings panel:

    • Enter your Certn API Key.

    • Select your region from the dropdown (North America, UK/EMEA, or APAC).

  4. Click Verify API Key. Once the status shows as Connected, you're ready to go!

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🛠 Step 2: Sending a Certn Background Check

Certn background checks are initiated ad-hoc from a candidate's profile.

  1. Open the candidate's profile and click three dots (top right).

  2. From the dropdown, select Send Certn assessment.

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  3. In the Create Certn background check modal, select the package you want to run from the dropdown.

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  4. Click Submit.

The candidate will receive an invitation to complete the background check. The check will appear under Ad-hoc activities on the candidate's Overview tab.

📋 Step 3: Tracking Status

Once a background check is initiated, you can monitor it directly from the candidate's profile. The status updates automatically as the check progresses:

Status

What it means

Invitation completed

The invitation has been sent to the candidate

Candidate started

The candidate has begun the background check process

Eligible

The background check is complete — report is ready to view

Each status update is also logged in the candidate's Activity Feed tab, giving you a full audit trail of all Certn events (check sent, candidate started, result marked eligible, etc.).

📄 Step 4: Viewing the Report

Once the background check status shows Eligible, a View report button appears on the activity card.

  1. Click View report to open the Certn report inline within Kula — no need to log into Certn separately.

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  2. The report includes profile details, case ID, date ordered, date completed, and results for each check type (e.g., Adverse Media).

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  3. The completed report is also automatically saved as a PDF under the candidate's Files tab, named Certn_Report_[CASE_ID].pdf, where you can preview or download it at any time.

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❓ FAQ

Q: Where do I find my Certn API key?
A: Log in to your Certn dashboard, go to Settings > Integrations > API Keys, and generate a new key. Copy it immediately after generation — it won't be shown again.

Q: Which regions are supported?
A: Kula supports region-specific Certn APIs for North America (CA/US), UK/EMEA, and APAC. Make sure to select the correct region during setup to ensure your checks route properly.

Q: Where can I see the background check report?
A: Once the status updates to Eligible, click View report on the activity card to see the report inline. It's also saved automatically as a PDF in the candidate's Files tab.

Q: Are tenant-only checks like Questionnaire or Income Verification available?
A: No — these check types are excluded for HR accounts. Only checks applicable to HR/recruitment use cases are surfaced in Kula.

Need Help?

If you have questions or need assistance with setup, feel free to reach out to us at support@kula.ai or use the in-app chat for assistance.