Viewing survey responses

Last updated: September 26, 2026

Once a candidate or hiring manager submits a survey, their response shows up in two places: a consolidated view across the whole organisation, and a job-scoped view on the specific job the survey went out on.

Who can do this: Viewing the consolidated Submissions view under Settings requires the Manage Surveys permission (Admin, Super Admin by default). The job-level Survey tab is available to anyone with access to that job.

Where to find it: Settings → Jobs & Requisitions → Surveys → open a survey → Submissions (all responses, org-wide), or open a job → More → View surveys in job → open a survey → Submissions (that job's responses only).

The Submissions list

In a job, each survey has three tabs — Submissions, Questions, and Summary (aggregated charts, including the NPS breakdown where the survey has an NPS question). In Settings, the same survey shows Details, Survey questions, Submissions and Summary. The Submissions list itself shows, per response:

  • Name — the candidate or hiring manager who responded

  • NPS — their 0–10 rating, shown as a coloured tag, if the survey has NPS visible

  • Job — which job it's tied to (only shown in the org-wide view; implicit in the job-level view)

  • Job Stage — the stage the candidate was in when the survey was sent

  • Filled by — who actually completed it (for hiring-manager surveys)

  • Sent by — who triggered the send

  • Sent on / Submitted on — timestamps for both

  • Activity — the specific survey activity name

Click a name to open the full response in a slide-over, with Next/Previous to page through other submissions without closing it.

Filtering and finding responses

The org-wide Submissions view can be filtered by Job, Primary Recruiter, Primary Hiring Manager, Department, Job Stage, Sent by, and NPS score. The job-level view is narrower — filter by Job Stage or Sent by, since the job itself is already the scope. Both support sorting and a saved search.

Exporting responses

From a survey's Submissions tab, export to CSV:

  1. Open the export panel and choose your columns — candidate details (Candidate Name is always included; Job, Sent By, Sent On, Submitted On, Job Stage, Activity are optional) and, separately, each individual survey question as its own column.

  2. If you have filters applied, the export respects them — the panel shows a "Filtered by…" summary of what's currently applied.

  3. Confirm. The export isn't an instant download — it's processed and delivered to you shortly after, the same way other Kula exports work (check Your export history if you don't see it land right away).

Deleting a response

A submission can be deleted from the org-wide Settings → Jobs & Requisitions → Surveys → Submissions view only — the per-job Survey tab doesn't have a delete option. Deleting is permanent.

Good to know

  • Only Published surveys with at least one response show meaningful data here — a survey still in Draft, or one nobody has answered, has nothing to view yet.

  • The NPS column only appears when the survey actually has NPS-visible responses — it won't show as an empty column on surveys without one.

  • Export is asynchronous, not a direct download — expect a short wait rather than an immediate file.

  • Deleting a response is only possible from the consolidated Settings view, not from a job's own Survey tab — if you need to remove a response and don't see the option, you're likely looking at the job-level view.

FAQ

Is there a way to track how many surveys recruiters are sending, and can we get a report on that?

Yes — the Submissions list is filterable and sortable by Sent by, so you can see who's sending surveys directly there. For a standing report, this is also available as a Custom Report breakdown by Sent by / Recruiter, rather than something you have to compile by hand from the list.

Need help?

If you have questions or need assistance, reach out to us at support@kula.ai or use the in-app chat.