Viewing team feedback as a recruiter

There are two places to read your team's interview feedback on a candidate: the Overview tab, which shows it round by round in context, and the Scorecards tab, which collects all of it in one list. This article covers both, how you're told when feedback arrives, and how outstanding scorecards get chased.

Overview Tab: Feedback in context, round by round

The Overview tab shows the candidate's progress as a series of rounds, each holding the activities that happened in it. Use the selector at the top to switch between Current Stage and All Stages — All Stages is the one to pick when you want the whole history.

Expand a round and each interview shows its name and status. Once it has ended, an Interviewer scorecards list appears underneath: every interviewer on that round with the rating they gave. View scorecard opens the full feedback, and View AI notetaker opens the summary, recording and transcript for that interview.

Two things to know about this view:

• The scorecards list only appears once the interview has ended and a scorecard was required. Before that you'll just see who's interviewing.

• If someone was added to give feedback outside the original panel, their scorecard appears under Additional scorecards beneath the main list.

Everything in one list: the Scorecards tab

The Scorecards tab splits feedback into two sections:

• Completed — scorecards that have been submitted, with their ratings and written feedback.

• Pending — scorecards still outstanding, and who owes them.

That split answers the two questions you actually have before a debrief: what does the panel think, and who hasn't replied yet.

Each row shows the interviewer or reviewer, their rating, and the activity the scorecard belongs to — the interview, review or assessment. Open a row to read the full scorecard.

Sort to answer a specific question

Both sections can be sorted, and the right sort depends on what you're trying to find out.

Get told when feedback arrives

You don't have to keep checking. When an interviewer submits a scorecard, Kula notifies you, carrying the same core facts wherever it reaches you:

Chasing pending scorecards: Scorecard Submission Reminders

Interviewers who haven't submitted are chased automatically. You can also nudge someone yourself, and it's worth knowing the difference so you're not duplicating what Kula is already doing.

Kula chases automatically

Once an interview has ended and a scorecard is outstanding, Kula reminds the interviewer once every 24 hours, up to three times. Automatic reminders stop as soon as the scorecard is submitted.

They're also deliberately considerate, which is why an interviewer may not get one exactly a day later:

• They follow the interviewer's working schedule, so a reminder due on a non-working day waits for the next working day.

• They pause for short periods of leave and resume afterwards.

• They stop entirely if someone is away for a week or more, or has no working schedule set.

• They're never sent where no scorecard was required for the interview, or if the interviewer's account has been deactivated.

Send a reminder yourself

For anything in Pending, use Send Reminder on the scorecard. The button carries a count of how many reminders that person has already had, and hovering it tells you when the last one was sent — check that before nudging again.

Manual reminders are separate from the automatic ones and don't use up the allowance of three.

If chasing isn't working, the dropdown beside Send Reminder offers Submit scorecard yourself, so you can record feedback an interviewer gave you verbally rather than leaving the round unresolved.

Reading feedback fairly

Two things worth knowing when you interpret what you're seeing:

• The overall evaluation is the same on every scorecard — Strong yes, Yes, No, Strong no — so ratings are comparable across interviews, stages and jobs.

• Interviewers may not have seen each other's feedback. Many teams deliberately hide it so opinions stay independent, and even where it's shared, an interviewer doesn't see anyone's rating until they've submitted their own. If two scorecards agree under those settings, that agreement means more. See [Scorecard visibility and permissions]

Scorecards edited after submission are marked with when and by whom.

Good to know

• A scorecard you can't see may still exist. What you see depends on your position on the job, not just on whether feedback was submitted.

• External recruiters see less. Someone on the hiring team as an external recruiter sees only candidates credited to them.

• Panel interviews produce one scorecard per interviewer, so a single interview can appear as several rows.

• The same feedback appears in both places. Overview shows it inside its round; the Scorecards tab lists it all together.

• Automatic reminders are capped at three. After that, chasing is manual.

• Feedback from a transferred candidate carries across and is marked as transferred — see [Downloading and transferring scorecards]

• You can download everything as a PDF for a debrief or an offline review.

• Notifications go to whoever can see the feedback. Someone who can't see a scorecard won't be notified about it either.

FAQ

An interviewer says they submitted, but I can't see their scorecard. Check the Completed section rather than Pending, and confirm you're on the right stage — sorting by Stage makes this easier. If it still isn't there, check your position on the job: recruiters, hiring managers and coordinators see all feedback, but external recruiters see only candidates credited to them.

Does Kula chase interviewers automatically, or do I have to? Automatically. Once the interview has ended, an outstanding scorecard triggers a reminder every 24 hours, up to three times, and they stop as soon as it's submitted. You can send extra reminders yourself at any point.

How do I chase someone who hasn't filled in their scorecard? Use Send Reminder on the pending scorecard. The count on the button and the tooltip tell you how many they've had and when the last one was sent, so you can see whether they've already been nudged.

Someone gave me their feedback verbally and won't fill in the scorecard. Use Submit scorecard yourself from the dropdown beside Send Reminder. It stays attributed to them as the reviewer, with your name recorded as the person who submitted it.

Where do I see the feedback for one particular round? Open the candidate's Overview tab, set the selector to All Stages, and expand the round. Each ended interview lists its interviewers with their ratings and a View scorecard link.

Why does one interview show several scorecards? Panel interviews create a separate scorecard for each interviewer, so everyone gives independent feedback.

Can I export all the feedback for a candidate? Yes — download the scorecards as a PDF from this tab.

Need help? If you have questions or need assistance, reach out to us at support@kula.ai or use the in-app chat.