VONQ is Kula's paid job board marketplace — connect it once, fund your wallet, and you can promote a job to hundreds of boards (Indeed, LinkedIn, SEEK, and more) directly from Kula, either through your own existing board contracts or through VONQ's own paid marketplace.

Connecting VONQ and setting up your wallet

• Go to Settings → Career page and job boards → Job boards → Job Board Aggregators, and turn the VONQ toggle on.

• Turning VONQ on opens billing setup — this is mandatory before you can buy anything through VONQ's marketplace, so Kula surfaces it immediately rather than letting you discover it later at checkout.

• Complete your billing/card details in the embedded payment setup. This is where your "wallet" for VONQ purchases gets configured.

Two distinct things happen under the VONQ umbrella, and it helps to keep them separate:

• BYOC (Bring Your Own Contract) — connect a job board subscription you already pay for outside Kula (e.g., an existing Indeed or LinkedIn Recruiter contract). Billing for these stays on your existing agreement with the board — VONQ just handles the technical connection, and your Kula wallet isn't charged for these postings.

• Paid Marketplace — post to boards you don't have an existing relationship with, paid for per campaign out of your VONQ wallet inside Kula.

Posting a job through VONQ

• Open the job and go to its Job Boards tab.

• Add a campaign and select VONQ (your connected BYOC contracts, VONQ's paid marketplace boards, or both, depending on what you've set up).

• Fill in the posting requirements — Kula pre-fills what it can from the job (title, description, location, compensation if available), but review before submitting, since auto-filled fields have occasionally been wrong (a job titled "Vonq TEST" once had its title inferred from the job description instead).

• Review your cart and proceed to payment. For Marketplace boards, this charges against your wallet/billing setup; BYOC boards skip this since billing is external.

• Track status under Live Campaigns. A campaign won't go live until payment completes — if a campaign looks stuck, check whether it's actually waiting on payment before assuming something's broken.

Good to know

• A posting can show as "live" in VONQ while showing zero applicants for a while — this has been a real, resolved issue before, but it can also just be normal early performance. If a paid campaign has had zero applicants for more than about 48 hours, that's worth flagging to support rather than waiting indefinitely.

• VONQ's Direct Apply (letting candidates apply without leaving the job board) is currently only available for BYOC/contract-connected postings, not for wallet-funded Marketplace campaigns. Support for Direct Apply on Marketplace campaigns is on the roadmap but not yet built. If a board you're posting to via the paid Marketplace requires Direct Apply-style applying, it may not work the way you expect yet — check with support first.

• Only one contract per board is currently supported through VONQ — for example, if your organisation holds two separate Indeed contracts, VONQ can only connect one of them to Kula. This mirrors the same one-contract-per-board limitation documented for LinkedIn contracts generally.

• Some checkout fields in the campaign flow may still be presented as required even though VONQ itself now treats them as optional (years of experience, education level, and seniority, specifically) — this is a known, still-open gap. If checkout seems to be blocking on a field that shouldn't be mandatory, that's a recognised issue rather than something wrong with your job data.

• Support can add wallet credits manually from an internal admin tool in specific cases — if you're stuck on a billing/wallet issue that seems to be a platform problem rather than a payment failure on your end, contact support rather than assuming there's no fix but a new card.

• A "stuck in progress" campaign status doesn't always mean nothing happened — VONQ has, in at least one real case, returned a response (including an error like invalid credentials) that Kula's status display didn't reflect accurately. If a campaign has been "in progress" for an unusually long time, ask support to check the underlying VONQ response rather than assuming it's still processing.

FAQ

• Do I need to set up a wallet even if I only plan to use my own existing board contracts (BYOC)? Turning on VONQ triggers billing setup regardless, since it's required before you can use the paid Marketplace side. If you only ever use BYOC contracts, you won't be charged through the wallet, but the billing setup step still applies when VONQ is first enabled.

• My campaign has been "in progress" for a long time — what should I check? First confirm it isn't simply waiting on payment. If payment has gone through and it's still stuck, contact support — there have been real cases where VONQ returned a status Kula didn't display correctly.

• Can I use Direct Apply for a job I'm posting through VONQ's paid Marketplace? Not yet — Direct Apply currently only works for boards connected through your own contract (BYOC). Support for Marketplace campaigns is planned but not built.

• Can I connect two different contracts for the same board through VONQ, like two regional Indeed accounts? No — only one contract per board is supported through VONQ today.

• A field in checkout is asking me for information I don't think should be required — is that a bug? Possibly. Years of experience, education level, and seniority are meant to be optional in VONQ's checkout, but Kula's implementation hasn't fully caught up to that yet in all cases. If a field seems wrong, contact support rather than guessing at a value.

Need help?

If VONQ billing setup isn't completing, a campaign is stuck after payment, or a paid posting isn't performing as expected, contact Kula support with the job link and account name.