Replying to Candidate Emails from Within Kula

Created by Erin Estabaya, Modified on Tue, 10 Dec, 2024 at 3:20 PM by Erin Estabaya

Replying to candidate emails directly from Kula allows you to streamline your workflow and manage candidate communications efficiently without switching between tools.


How to Reply to Candidate Emails:

  1. Navigate to the Job from which the email originated.

  2. Go to the Conversations section.

  3. Locate the email you wish to respond to and click the Reply button.

  4. Compose your response in the editor provided.

  5. Click Reply to send your email—all without leaving the Kula platform!


FAQ

Q: What types of emails can I reply to?

A: Replies are available only for candidate emails from jobs. This feature does not support replies to emails from Flows.

Q: Who can I send replies to?

A: Replies can only be sent to candidates. Internal users (e.g., recruitment or hiring team members) cannot be replied to through this feature.

Q: Can I reply to calendar invites?

A: Replies are supported only for emails. Calendar invites are not supported for replying.

Q: Which email platforms are supported?

A: This feature is compatible with both Gmail and Outlook.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article