Set up reusable job description content — scoped by department, office, and work type — so recruiters start from consistent, on-brand content instead of a blank page.

Setting up a template

• From the templates list — which shows Name, Departments, Offices, and Worktypes for every template — you can create, search, filter, sort, edit, clone, or archive templates.

• To create one: click Create template, enter a name on the Details tab, select the Departments, Offices, and Worktypes that define its scope, then switch to the Job description tab and write the content in the rich-text editor.

• Use the template body for things that should stay consistent across postings — company overview, culture and values, benefits and perks, and your standard JD structure and headings. Save when done.

• Cloning gives you a copy of an existing template as a starting point — useful when you need a near-identical template with small differences (a different office or a slightly different benefits line). Editing a template only affects jobs created after the change; jobs that already used the template keep their existing content. Archiving removes a template from the selection list without deleting its configuration — archived templates stop appearing as options for new jobs.

How templates apply to a job

• When a recruiter starts a job, Kula evaluates its department, office, and work type and auto-selects the best-matching template, pre-filling the Job description field with its content.

• From there, the recruiter can edit anything, switch templates using the Select template dropdown (next to Copy from another job), or hand it to Write with AI / Ask AI to refine further.

• Only templates whose scope matches the job's department, office, and work type are offered as options.

Good to know

• Switching templates after you've already written content prompts a confirmation first. Earlier, picking a different template from the dropdown silently replaced anything you'd manually typed or added — no warning, no way to recover it. That's since been fixed with a confirmation step, but it's still worth saving or copying out any custom JD text before exploring other templates in the dropdown, just in case.

• Job descriptions become read-only once a job is Closed or Archived. This preserves the historical record of what the role actually said at the time — you can't edit the JD (or switch templates) on a job in either of those states.

• Pasting content from Word or Google Docs into the template editor used to break formatting — this has been fixed, but if you're pasting from an external doc and the result looks off, it's worth a quick visual check before saving.

• Applying a heading style can affect the whole line instead of just the text you selected. This is a known, currently open quirk in the rich-text editor — if a heading looks like it applied more broadly than intended, undo and reselect more precisely.

• If you're previewing a draft template from the career portal preview and navigate to an inner page and back, the template shown can unexpectedly change. This is a known, currently open bug — if the content on screen looks wrong after navigating around a preview, refresh the templates list rather than assuming your changes were lost.

• The Name field on a template can't be turned off. Every template requires a name; it's the one field you can't hide or disable when configuring what shows.

• AI editing actions (Make longer, Make shorter, Change tone) have had formatting bugs in the past — broken HTML, unexpected bold text — that have since been fixed. If AI-edited content looks visually off after a rewrite, it's worth a quick scan before publishing the job.

FAQ

• If I edit a template, does it change job descriptions that already used it? No — editing a template only affects jobs created after the change. Jobs that already used the template keep their existing content untouched.

• Can I stop a specific template from being offered to recruiters without deleting it? Yes — archive it. Archiving keeps the template and its configuration intact but removes it from the list recruiters can select for new jobs.

• Why does a job only show me one or two template options instead of all of them? Kula only offers templates whose department, office, and work type scope matches the job you're creating. If a job doesn't match any template's scope, no template will be offered as an option.

• Can I still edit the job description after a template fills it in? Yes — the content is fully editable. You can type directly, use Write with AI or Ask AI to revise it, or switch to a different matching template.

• Will I lose my edits if I switch templates partway through? You'll get a confirmation prompt before the switch replaces your content, but it's still safest to copy out anything important first — once you confirm the switch, the previous content is gone.

• Why can't I edit the job description on a specific job anymore? Check whether the job is Closed or Archived — job descriptions become read-only in both of those states to preserve the historical posting.

Need help?

If a template isn't appearing as an option, a template's content looks broken after an AI edit, or you need to recover content lost when switching templates, contact Kula support.