Sending an offer to a candidate through Kula

Last updated: August 25, 2026

Once an offer's approved and its letter is ready, you can send it straight to the candidate by email from Kula. This article covers that flow, including how to record the candidate's response.

Who can do this: Recruiter, Hiring Manager

Where to find it: Candidates → open a candidate's application → Current job tab → Offer → Send

Before you send

If your organisation has offer approval turned on, the offer needs to be approved internally first — reviewers are notified automatically and must sign off before you can send it. If approval isn't turned on, offers move straight to ready-to-send once their document is generated.

Send the offer by email

  1. Open the approved offer.

  2. Click Send email.

  3. Kula generates the offer letter from your chosen offer letter template, attaches it, and emails the candidate.

  4. The offer's status moves to Offer sent, and Kula waits for the candidate to respond.

[SCREENSHOT: The Send offer email step with the generated offer letter attached and the email preview visible] — Alt text: "The offer email send screen, showing the candidate's email address, the generated offer letter attachment, and the email body preview."

Recording the candidate's response

Offers sent by Kula email don't have a candidate-facing portal to accept or decline in. Once the candidate replies, record the outcome yourself:

  1. Open the offer.

  2. Choose Mark as Accepted or Mark as Rejected from the offer's actions menu.

If you'd rather the candidate sign electronically and have their response update the offer automatically, send it through e-signature instead.

Good to know

  • Accepting an offer that's linked to a requisition fills that requisition automatically; declining or cancelling it reopens the requisition.

  • There's no candidate self-service portal for offers sent by plain email — the candidate replies however you asked them to (usually by email), and you record the outcome in Kula.

FAQ

The candidate accepted by email — how do I update their offer status?

Open the offer and choose Mark as Accepted from the actions menu. Kula email sends don't update automatically, since there's no candidate portal for this path. For more, see Offer statuses in Kula.

Why can't I send the offer yet?

If your organisation has offer approval turned on, the offer needs internal sign-off first. Check the offer's status — it should show Approved before you can send it. For more, see Offer statuses in Kula.

Need help?

If you have questions or need assistance, reach out to us at support@kula.ai or use the in-app chat.