Sending offers with e-signature

Last updated: August 25, 2026

Kula can send an offer straight into DocuSign, PandaDoc, Adobe Sign, or SpotDraft for the candidate — and, if required, an internal co-signer — to sign electronically. This article covers how to send one and what happens after.

Who can do this: Recruiters and Hiring Managers can send. Super Admin and Admin can connect a provider and set its defaults.

Where to find it: Candidates → open a candidate's application → Current job tab → Offer → Send with….

To connect a provider: Settings → Integrations

Which providers are supported

Kula integrates with four e-signature providers: DocuSign, PandaDoc, Adobe Sign, and SpotDraft. Your organisation needs to connect one before you can send offers through it, from your Settings → Integrations page.

Send an offer for e-signature

  1. Open the approved offer.

  2. Choose Send with DocuSign, PandaDoc, Adobe Sign, or SpotDraft — you'll only see providers your organisation has connected.

  3. With DocuSign, you can preview the envelope inside DocuSign's own editor before sending.

  4. Send. Kula creates the signature envelope and notifies the candidate (and an internal co-signer, if your organisation requires one).

[SCREENSHOT: The offer send step with DocuSign, PandaDoc, Adobe Sign, and SpotDraft options shown, only the connected providers enabled] — Alt text: "The e-signature send options for an offer, showing DocuSign, PandaDoc, Adobe Sign, and SpotDraft, with only the organisation's connected providers selectable."

What happens after you send

Unlike sending by Kula email, e-signature responses update the offer automatically — you don't need to mark anything yourself:

  • When the candidate (and co-signer, if required) signs, the offer moves to Accepted.

  • If either party declines, the offer moves to Declined.

  • If the envelope is voided — for example because you cancelled, regenerated, or updated the offer — it moves to Voided.

With SpotDraft, there's one extra step: the document is uploaded first, and the candidate isn't notified until someone places the signature fields in SpotDraft. You'll see the offer sitting in Awaiting e-sign preparation until that's done.

Good to know

  • If your organisation requires an internal co-signer, you can set whether the candidate or the company signer goes first when you configure the provider's defaults.

  • Cancelling, regenerating, or updating an offer that's already out for signature voids the existing envelope.

  • Only DocuSign supports previewing the envelope before it's sent.

FAQ

Why is my offer stuck on "Awaiting e-sign preparation"?

This only happens with SpotDraft — the document has been uploaded, but the candidate won't be notified until someone places the signature fields inside SpotDraft. For more, see Offer statuses in Kula.

I edited the offer after sending it for signature — what happened to the original envelope?

Editing, regenerating, or cancelling an offer that's already out for e-signature voids the existing envelope. You'll need to send it again once you're done editing. For more, see Customising offer details.

Need help?

If you have questions or need assistance, reach out to us at support@kula.ai or use the in-app chat.